Privacy Policy

1. Introduction

Career Insight Source ("we," "our," or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, process, and protect your information when you use our website and services.

2. Data Controller

Career Insight Source is the data controller for the personal information we collect. For any privacy-related questions or requests, please contact us through our website contact form.

3. Information We Collect

We may collect the following types of information:

3.1 Personal Information

Name and contact information (email, phone number)
Professional information (current role, industry, career goals)
Resume and career history details
Communication records from our sessions

3.2 Technical Information

IP address and browser information
Website usage data and cookies
Device and connection information

4. How We Use Your Information

We use your personal information for the following purposes:

Providing career coaching and development services
Communicating about appointments and services
Improving our services and website functionality
Complying with legal obligations
Marketing communications (with your consent)

5. Legal Basis for Processing (GDPR)

We process your personal data based on the following legal grounds:

Contract performance: To provide the services you've requested
Legitimate interests: To improve our services and communicate about them
Consent: For marketing communications and non-essential cookies
Legal compliance: To meet our legal and regulatory obligations

6. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

With service providers who assist in delivering our services
When required by law or legal process
To protect our rights, property, or safety
With your explicit consent

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encrypted data transmission and storage
Regular security assessments and updates
Limited access to personal data on a need-to-know basis
Staff training on data protection practices

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, typically:

Client records: 7 years after last service provision
Marketing communications: Until you unsubscribe
Website analytics: 26 months maximum

9. Your Rights (GDPR)

Under the General Data Protection Regulation, you have the following rights:

Access: Request a copy of your personal data
Rectification: Correct inaccurate or incomplete data
Erasure: Request deletion of your personal data
Restriction: Limit how we use your data
Portability: Receive your data in a machine-readable format
Objection: Object to certain types of processing
Withdraw consent: Where processing is based on consent

10. Cookies and Tracking

We use cookies and similar technologies to enhance your website experience. For detailed information about our cookie usage, please refer to our Cookie Policy.

11. International Data Transfers

If we transfer your data outside the European Economic Area, we ensure appropriate safeguards are in place, such as:

Adequacy decisions by the European Commission
Standard contractual clauses
Binding corporate rules

12. Children's Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children under 16.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the "last updated" date.

14. Contact Information

For questions about this Privacy Policy or to exercise your data protection rights, please contact us through our website contact form or via email.

15. Supervisory Authority

If you have concerns about our data processing practices, you have the right to lodge a complaint with your local data protection supervisory authority.